LogoLogo
daomars.com
English
English
  • MarsDAO
  • MarsDAO Ecosystem
    • MarsDAO mission and description
    • MarsDAO tokenomics
    • Security
      • Certik
      • Paladin
      • Zokyo
      • Smart contracts and blockchain addresses
    • MDAO Token Utility
      • MDAO Maker
      • Cosmic FOMO
      • Partnership Staking
      • DEXSport
      • Trading MDAO Tokens on Exchanges
    • MarsDAO Products
      • Educational Products
      • Infrastructure Products
      • Money-Making Products
      • New Products
      • DAPPs
    • Ambassador program
    • Team
  • PARTNERSHIPS
    • Current partners
      • Aether Games - a New Frontier in Blockchain Gaming and Virtual Economies
      • Airdrop Factory is a platform that facilitates the distribution of airdrops in crypto.
      • AMAZY is an app that combines fitness and gaming.
      • Arena of Faith - Revolutionizing eSports with Blockchain Technology
      • Autonomy Network is a decentralized protocol for blockchain automation.
      • Ballies - Blockchain gaming platform for creating and participating in virtual sports events
      • Bitget is a cryptocurrency exchange offering a wide range of trading services and products.
      • BitSport is a Platform for Sports and Esports Competitions with Blockchain Integration
      • Blockchain Sports Football - Transforming the Football Fan Experience with Blockchain
      • Blum - Platform for managing digital assets and investments
      • Bot Planet is a multifaceted multichain ecosystem.
      • Bybit is a cryptocurrency exchange specializing in derivatives trading.
        • Registration and KYC compliance on ByBit
        • Registration and KYC compliance on ByBit. Mobile device
      • Certik is a blockchain security platform.
      • Cheelee is a GameFi platform for short videos.
      • Chrono.tech is a blockchain project in HR and recruiting.
      • CryptoRank Enhances Visibility for MarsDAO with Comprehensive Token Metrics and Investment Insights
      • Dexsport is a decentralized Web3 community of bookmakers.
      • Earn Network is an innovative platform for financial services.
      • Engage Ads - Platform for creating interactive advertising campaigns
      • Everscale is an advanced blockchain platform for developers.
      • EYWA is a decentralized protocol to unify the DeFi market and simplify operations.
      • Farcana is a third-person team-based shooter video game.
      • Few and Far is a new generation marketplace for NFT projects.
      • Fuel Network - Accelerating Blockchain Efficiency with Optimistic Rollup Technology
      • Gate.io is a platform for exchanging cryptocurrencies.
      • Grindery is a unified messaging protocol.
      • Haunted Space is a video game dedicated to space exploration and the horror genre.
      • HoneyWood is a game for earning cryptocurrency.
      • iGuild is an international community for NFT and iGaming.
      • IguVerse is a GameFi app based on NFT.
      • iMe is a Decentralized Platform for Staking and Messenger Integration.
      • Inspect is a digital analytics platform.
      • Klink Finance - Unlocking Rewards and Investment Opportunities
      • Mad Backpacks is an innovative WEB 3.0 augmented reality mobile game.
      • Mercedes AMG Performance Group offers a range of vehicles from the renowned German company
      • MetaTalks is an online source for learning about Web 3.0.
      • MEXC is a cryptocurrency trading platform.
        • Registration on MEXC
        • Registration on MEXC Mobile device
      • Moow is a platform with elements of art, cryptocurrency, sports and games.
      • Nibiru Chain - Advancing Blockchain Gaming
      • NUNU Spirits combines casual games with the ability to make money on the blockchain.
      • Paladin is an audit platform for digital risk management.
      • Pixels is a blockchain-based gaming universe.
      • Plena Finance - Simplifying Personal Finance with Blockchain Innovation
      • Qiibee - Blockchain-based loyalty platform for brands and their customers
      • RedPad Games is a game development studio.
      • Sabai Protocol - Protocol for decentralized finance and asset management
      • Search for Animera is a large-scale AAA MMORPG.
      • Sidus Heroes is a web3 gaming metaverse.
      • Spice Mars is a Game About Mining the Rare Resource SPICE on Mars.
      • Split Protocol is an innovative decentralized finance (DeFi) project.
      • SYNTHR is a synthetic asset protocol.
      • TaskOn Integrates with MarsDAO to Enhance User Onboarding Through Interactive Quests
      • Tatsumeeko is a modern fantasy JRPG.
      • Thunder Lands is an MMORPG in open beta.
      • Time Soul - Elevating Mental Wellness Through Blockchain and EdTech Innovations
      • Ton Station - Gaming platform for creating and participating in blockchain games
      • TRUE Ecosystem is a decentralized finance platform (DeFi).
      • Umoja Secures $2M in Funding to Combat Crypto Losses and Enhance Security
      • Unlockd.finance - Decentralized Finance Platform (DeFi).
      • Velas is an open source platform for decentralized projects.
      • Virtual Versions (VV) is a social media platform that uses AI-enabled 3D biometric avatars to enhanc
      • Vottun - Platform for integrating blockchain into business processes and applications
      • WeWay is a hub in the Web3 ecosystem serving a diverse community of IT professionals and traders.
      • WorkX platform designed to optimize and streamline remote team management and project collaboration
      • ZkCross - Cross-chain transaction protocol for scalable blockchain solutions
      • Zokyo is a blockchain cyber security company.
    • Become a partner
  • For developers
    • Opportunities
    • Receive a grant
    • Vulnerability detection incentive program
  • F.A.Q
    • ZAVOD
    • Astra Wallet
      • Wallet
        • Network Selection
        • Deposits Assets
        • Withdrawals Assets
        • Adding tokens
      • Buy and Swap
        • Swaps
        • Buy
      • MDAO Maker Project Information
      • AML Check
      • Partner Services
        • Exchange Service
      • Buying and Selling MDAO
      • Buying and Selling MWD
      • FAQ
      • Astra Wallet Security
      • Friends
      • Settings
      • Support
    • MDAO token
      • Swapping MARS to MDAO
        • Swapping MARS to MDAO Guide
      • Buying MDAO tokens
        • Purchasing MDAO through PancakeSwap
        • How to add the BNB Smart Chain and the MDAO token to Trust Wallet and find the receiving address
        • Buying MDAO through ZAVOD Wallet
        • Buying MDAO on Bybit
        • Buying and withdrawing cryptocurrency on Bybit using USDT and BNB as examples
      • Selling MDAO tokens
    • MWD Tokens
      • How to Exchange TRX for MWD Using TrustWallet
      • How to Exchange TRX for MWD Using TronLink
      • How to buy MWD on Alpha Dex
      • How to buy MWD in Hot Wallet
      • How to buy MWD on Poloniex
    • Cosmic FOMO
      • Installing the Cosmic FOMO app
      • How to buy COSMIC in-game tokens on 12Swap
        • How to buy COSMIC in-game tokens on 12Swap (desktop version)
        • How to buy COSMIC in-game tokens on 12Swap (mobile version)
      • How to buy COSMIC in-game tokens
      • Topping Up Your Wallet in Cosmic FOMO
      • Adding COSMIC in-game tokens to your wallet
    • MDAO Maker
      • Token Distribution
        • Vesting and TGE
        • Receiving project tokens
      • Allocation Completion
      • Steps to Prepare for Receiving the Few and Far allocation
      • Receiving UMOJA tokens
      • Receiving Search for Animera tokens
    • MDAO Wallet
      • Creating and importing wallets
      • Switching networks
      • Transfers and receipts
      • Security settings
      • Connecting to dApps
      • Connecting via WalletConnect
      • Technical Support
    • MDAO KeyWallet
      • Activating the wallet
      • Changing your MDAO KeyWallet's name
      • Switching networks
      • Adding tokens and information
      • Switching between and adding wallets
      • Receiving assets
      • Bitcoin network transfers
      • Transferring assets in other networks
      • NFTs
      • Connecting your hardware wallet to dApps
      • Connecting your hardware wallet via WalletConnect
      • Viewing card information
      • Tips and technical support
    • 12Swap
      • One-Click Swap with 12Swap
      • One-Click Swap with 12Swap. Mobile device
    • Wallets
      • How to find any token’s smart contract
        • Explorers.Finding a smart contract address on a blockchain explorer site
        • Aggregators. Search for a smart contract address on an information aggregators site
      • Connecting through WalletConnect
      • User safety
        • How to revoke permissions
        • Brief rules of user safety when managing wallets
      • MetaMask
        • Getting Started with the Wallet
          • Wallet Creation
          • Importing Wallet through Secret Phrase
          • Viewing your Secret Phrase
          • Network Setup
            • Selecting network from suggested list
            • Adding Networks Manually
            • Network Addition Services
              • Setting up a network via Chainlist.org
              • Setting up network through explorer
          • Adding Tokens
            • Adding tokens by smart contract address
            • Adding tokens from the list
            • Adding tokens through information services
            • Hide assets
        • Wallet Features
          • Deposits
          • Sending assets
          • NFTs. Adding and sending
            • To find the ID and smart contract address
            • Adding NFTs in the browser version of the wallet
            • Sending NFs to another wallet
          • Asset Swaps
          • Bridge
        • MetaMask Mobile Version
          • MetaMask Wallet Creation
          • Wallet Import
          • Network Setup
            • Manual network configuration using the BNB Smart Chain as an example
            • Setting up a network via Chainlist.org using the Polygon network as an example
          • Replenishing your wallet in the BNB Smart Chain
          • Adding Tokens
          • Adding NFTs in the MetaMask Mobile App:
          • Connecting to dApps and confirming transactions
            • Internal Browser
            • Connecting through WalletConnect
        • Errors and Safety
      • Trust Wallet
        • Getting Started
          • Wallet Creation
          • Wallet Import
          • Adding New Wallet
          • Switching Between Wallets
          • View Secret Phrase
          • Network Setup
            • Setting up networks manually
            • Setting up a Network through Chainlist.org
          • Adding Tokens
            • Adding tokens from a list
            • Adding tokens manually
            • Adding tokens through information resources
            • Hide Assets
        • Wallet Features
          • Deposits
          • Sending Cryptocurrency
          • Sending NFTs
        • Mobile Version
          • Trust Wallet Creation
          • Wallet Import
          • BNB Smart Chain Setup
          • Topping up your wallet in the BNB Smart Chain
          • Adding Tokens
          • Token Swap
          • Connecting to dApps
            • Internal Browser
            • Connecting through WalletСonnect
        • Errors and Safety
      • MDAO Wallet
    • Partnerships
    • Miscellaneous
  • Media Resources
    • Useful links
    • Interesting articles
    • Media Kit
  • LEGAL
    • General rules of Initial Wallet Offering events
    • TERMS AND CONDITIONS OF ZAVOD
    • PRIVACY POLICY
    • TERMS OF USE OF THE SERVICE
    • MDAO Telegram Wallet. Refund Policy
    • Disclaimer: Restrictions on Access and Use Due to Geographical and Regulatory Constraints
Powered by GitBook
On this page
  • 1. Introduction
  • 2. Refund Eligibility
  • 3. Refund Request Procedure
  • 4. Refund Options for Virtual Cards Service
  • 5. Refund Options for Facilitation of Payments for Foreign Services
  • 6. Amendments to This Policy
  • 7. Contact

Was this helpful?

  1. LEGAL

MDAO Telegram Wallet. Refund Policy

1. Introduction

This MDAO Telegram Wallet Refund Policy (“Policy”) sets forth the regulations governing the refund process for MDAO Telegram Wallet Users. These services encompass the use of Virtual Cards (hereinafter referred to as “Virtual Cards”) and the facilitation of payments for foreign services through the MDAO Telegram Wallet (collectively, the “Services”). By using the Services, you agree to the terms set out in this Policy.

2. Refund Eligibility

Users may refuse to use the Service and request a refund, subject to the procedure and conditions outlined below.

3. Refund Request Procedure

3.1. Initiating a Refund Request: within the specified refund period Users wishing to request a refund shall contact the Service Technical Support at the email address support@daomars.com

3.2. Recording the Request: Upon receiving the refund request, the Service Technical Support will create the refund application (“Refund Application”), containing the details of the User request for further processing.

3.3. Refund Timeline: All approved refunds will be processed within 7 (seven) working days from the date of the Refund Application’s creation.

3.4. Refund Mode: The refund will be issued in USDT and will be sent to the User’s designated USDT Bep-20 address in the MDAO Telegram Wallet.

4. Refund Options for Virtual Cards Service

4.1. Full Refund

4.1.1. Users can opt for a full refund of their virtual card balance.

4.1.2. Upon approval, Users will receive the entire balance of their virtual card in the MDAO Telegram Wallet.

4.1.3. Please note that the card opening fee of 10 USDT and the card deposit fee of 4% are non-refundable.

4.1.4. Once the full refund is processed, the User’s virtual card will be closed permanently and cannot be reactivated.

4.2. Partial Refund

4.2.1. Users can request a partial refund of their card balance.

4.2.2. For this option, a minimum balance of $25 must remain on the User’s virtual card.

4.2.3. The remaining balance will be credited to the user’s USDT Bep-20 address in the MDAO Telegram Wallet.

4.2.4. As with the full refund option, the card opening fee of 10 USDT and the card replenishment fee of 4% are non-refundable.

4.2.5. The virtual card will remain active with a residual balance of $25.

4.3. Non-Refundable Fees. The fees associated with card opening (10 USDT) and card deposit (4% of the transaction amount) are non-refundable. This is due to the fact that the service of opening a virtual card and crediting funds to its balance has been rendered and cannot be reversed.

5. Refund Options for Facilitation of Payments for Foreign Services

The refund will be issued in USDT and will be sent to the User’s designated USDT Bep-20 address in the MDAO Telegram Wallet in accordance with Section 3 of this Policy.

6. Amendments to This Policy

We reserve the right to amend this Policy at our discretion. Any changes made will be effective immediately upon being posted in MDAO Telegram Wallet bot. It is the responsibility of the User to review any updates.

7. Contact

For any queries or clarifications related to this Policy, please reach out to our Technical Support Team via support@daomars.com

PreviousTERMS OF USE OF THE SERVICENextDisclaimer: Restrictions on Access and Use Due to Geographical and Regulatory Constraints

Last updated 1 year ago

Was this helpful?